Privacy Policy

Last updated: 16 Feb 2026

1. Introduction

Stourgarden (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use and protect your personal data when you visit our website (https://stourgarden.com) and contact us through it.

We operate in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Business name: Stourgarden

Business activity: Onion growing and supply

Location: United Kingdom

Contact: info@stourgarden.com

3. What Personal Data We Collect

We may collect and process the following personal data:

Information You Provide via Contact Forms

  • Name
  • Email address
  • Phone number

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited
  • Time and date of visit
  • Other analytics data

This information is collected via cookies and analytics tools.

4. How We Collect Your Data

We collect personal data through:

  • Contact forms submitted on our website
  • Cookies and tracking technologies
  • Website analytics tools (Google Analytics GA4, without IP anonymisation enabled)

5. How We Use Your Personal Data

We use your data to:

  • Respond to enquiries submitted through our contact form
  • Communicate with you regarding your enquiry
  • Improve our website and user experience
  • Monitor website performance and usage

We do not sell products through our website and we do not process payment information online.

6. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we rely on the following lawful bases:

  • Legitimate interests – to respond to enquiries and improve our website
  • Consent – where you accept cookies or voluntarily submit information via our contact form

You may withdraw consent at any time.

7. Cookies and Tracking

Our website uses cookies, including:

  • Strictly necessary cookies – required for website functionality
  • Functional cookies – to enhance website performance
  • Analytics cookies – to understand how visitors use our website

Analytics data is collected using Google Analytics GA4.

We will add a cookie consent banner to allow visitors to accept or decline non-essential cookies. You can also manage or disable cookies through your browser settings.

8. Third-Party Services

We use:

  • Google Analytics GA4 to analyse website traffic and usage.

Google Analytics may collect information such as your IP address and browsing behaviour. This data is processed in accordance with Google’s privacy policies.

We do not share your personal data with other third parties unless required by law.

9. Data Sharing

We do not sell, rent, or trade your personal information.

We may disclose information if required to do so by law or to comply with legal obligations.

10. Data Retention

We retain personal data only for as long as necessary to:

  • Respond to enquiries
  • Comply with legal obligations
  • Resolve disputes

Analytics data is retained in accordance with Google Analytics retention settings.

11. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse or disclosure.

12. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Restrict or object to processing
  • Request data portability
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

You can contact the ICO at:

https://ico.org.uk

13. International Transfers

Google Analytics may process data outside the UK. Where this occurs, appropriate safeguards are in place in accordance with UK data protection law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.